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Published by LanePilot

The Warehouse Workup

From dock to stock: worked examples from a real LTL operation.

Issue 8ReceivingOS&DVendor Chargebacks

Why Blaming One Shortage on the Vendor Cost $834

A delivery lands 4 cartons short of the purchase order. The receiver calls the whole gap a vendor short-ship and signs clean, but 2 of those cartons were a carrier shortage that the signature just wrote off for good.

September 21, 20264 min read
Issue 7ReceivingOS&DVendor Chargebacks

Why Shelving a Damaged Split as Good Stock Cost $749

A vendor packed one carton loose in an eight-carton delivery. The carrier delivered it intact and the delivery receipt was signed clean, correctly. The $749 was lost afterward, when the damaged carton went onto the shelf unmarked.

September 14, 20264 min read
Issue 6ReceivingVendor ChargebacksPO Reconciliation

Why Four Order Documents Disagreed by $480

Four documents on one inbound purchase order, and no two of them agree. The invoice and the PO agree on quantity, which is exactly why neither one can find the 24 units the vendor billed and never shipped.

September 7, 20264 min read
Issue 5OS&DFreight ClaimsVendor Chargebacks

Why One Delivery Became a Carrier Claim Worth $444 and a Vendor Chargeback Worth $411

One truck carried two discrepancies that belonged to two different companies: crushed cartons the carrier caused, and a line the vendor never fully shipped. Route either one to the wrong desk and it comes back declined.

August 31, 20264 min read
Issue 4ReceivingInventory AccuracyVendor Chargebacks

Why Closing a Purchase Order Early on a Split Delivery Cost $862

A vendor split one order across two trucks and never shipped the last carton. Both delivery receipts were signed clean, and both signatures were correct. The $862 was lost after the driver left, at the step nobody watches.

August 24, 20264 min read
Issue 3Freight Invoice AuditReweighShipping Dock

Why a Missing Scale Ticket Made a $328 Reweigh Charge Unarguable

A carrier reweigh added $328.22 to one outbound shipment, and the correction may well be right. The operation had no scale weight of its own to test it against.

August 17, 20264 min read
Issue 2ReceivingInventoryWarehouse Operations

Why a Three Day Receiving Queue Cost $685 on Freight That Arrived On Time

An on-time, complete delivery sat in the receiving queue for three days. The planner, unable to see it, expedited a replacement that was never needed. The arithmetic behind a $685 mistake nobody could have filed a claim for.

August 10, 20264 min read
Issue 1ReceivingOS&DFreight Claims

Why Signing Clean on a Short Delivery Cost $624

A delivery arrives short by two bundles, the receiver signs the delivery receipt clean, and a recoverable shortage becomes a write-off. Where the money goes, and the ninety seconds that would have kept it.

August 10, 20263 min read

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