Pricing and Plan Schedule

Every allowance in the table above resets at the beginning of each new period and does not roll over. Unused quote credits, invoice audits and dispute letters do not carry forward into the following period. The one-time bonus credits described in Section 2 are the only exception and do not expire.

The free plan is the only tier with a separate audit meter. On Shipper and Professional, an invoice audit spends one quote credit from the same pool as a rate quote, which is the rule stated in Section 6.3 of the Terms. On Professional+ and Command, invoice audits are unlimited and draw no quote credit.

LanePilot Warehouse, priced with the tiers and not one of them. The six rows above are Subscription Tiers, and an Organization holds exactly one of them at a time. LanePilot Warehouse is priced here beside them because it is a monthly subscription bought and paid for in its own right, and not a feature of a tier.

LanePilot Warehouse. Price per month: $119. Quote credits per month: none of its own, drawn instead from the Subscription Tier the Organization holds. Invoice audits: none of its own, drawn instead from the Subscription Tier the Organization holds.

LanePilot Warehouse is purchased in addition to a Subscription Tier, never instead of one. It carries no quote credits, no invoice audits and no dispute letters of its own, and subscribing to it neither adds to those allowances nor takes any of them away. An Organization that wants only the warehouse system holds the free plan and subscribes to LanePilot Warehouse, and it keeps the free plan's 5 monthly quote credits, 7 monthly invoice audits and 2 monthly dispute letters in full.

Because LanePilot Warehouse is not a Subscription Tier, it is not a row in the table above, in the dispute letter table below, or in the per-quote overage table below. Its price is the single figure stated in this paragraph, repeated in Section 4. The quote allowance, the dispute letter allowance and the per-quote overage rate that apply to an Organization holding LanePilot Warehouse are those of the Subscription Tier that Organization holds. LanePilot Warehouse may be held on any Subscription Tier except Pause. Section 4 describes what LanePilot Warehouse includes and what happens to it where an Organization elects Pause.

Dispute letters. Each tier includes a monthly allowance of dispute letters, stated below. Dispute letter generation is described in Section 12 of the Terms.

Per-quote overage. Each tier's monthly quote allowance is included in its price. Where a quote is taken beyond that allowance, the rate below applies to each additional quote and is added to your next invoice as a line item. LanePilot does not take a separate payment and does not require a new checkout for overage. These are the rates Section 6.5 of the Terms refers to. If you believe an overage line item on your invoice is wrong, raise it under the billing dispute procedure in Section 9.4 of the Terms.

Command is a soft cap. Command includes 500 quotes each month. Quotes taken beyond that allowance are neither blocked nor billed. Where an Organization exceeds its included allowance in two consecutive calendar months, LanePilot will contact that Organization to discuss enterprise pricing.

One free account per company, generally. The free plan is generally offered once per business email domain. The first person to register on that domain creates the account and receives the bonus credits above. LanePilot may permit additional free accounts for a company's affiliates or separate operating units. Terms Section 6.2 states LanePilot's discretion to suspend or consolidate accounts created to circumvent this limit.

Monthly credits expire. Bonus credits do not. The 5 monthly quote credits reset at the start of each month, and any left unused when the month ends expire. The 15 sign-up credits and the 10 Flight Path credits are each granted once, do not expire, and remain until used. Because the monthly allowance expires and the bonus does not, the monthly allowance is always spent first and bonus credits are drawn only after it is exhausted. That order is deliberate and leaves the customer with the most credits.

The free plan's 7 monthly invoice audits are a flat allowance, with no bonus and no rollover.

The free plan also includes booking and tracking, and audit findings with a running total of money identified. The visual warehouse map is not part of the free plan. It is part of LanePilot Warehouse, priced in Section 1 and described in Section 4. The free plan itself requires no payment card, but subscribing to LanePilot Warehouse or adding paid seats does.

A separate and different allowance: a business that has never registered may request up to 5 audits through the public free-audit page or by emailing an intake address. That is a lifetime allowance of 5 audits per company for businesses without an account, and it is not the monthly account meter described above. The two are separate and are not combined. LanePilot may change this trial limit, and the current limit is displayed on the free-audit page.

These are two different products and are not interchangeable.

The Owner may receive freight without a Dock User seat. A Dock User seat cannot be held without LanePilot Warehouse, and LanePilot Warehouse does not require a paid freight plan, so Dock User seats are available on any Subscription Tier that carries it, including the free plan. LanePilot Warehouse is the subscription priced in Section 1 and described in Section 4, and it is held in addition to the Organization's Subscription Tier rather than in place of it. Neither LanePilot Warehouse nor a Dock User seat may be held on the Pause tier, as Section 4 states. A seat count cannot be reduced below the number of Dock Users already on the Organization's crew.

LanePilot Warehouse is a standalone product, not a feature of a freight Subscription Tier and not a Subscription Tier itself. It is bought in addition to the Subscription Tier the Organization holds, never instead of one, which is why Section 1 prices it beside the tiers without listing it as one. It does not require a paid freight subscription, and it may be held on any Subscription Tier except Pause, including the free plan. A customer who wants only the warehouse system can hold the free plan, subscribe to LanePilot Warehouse, and use it without quoting or booking freight through LanePilot. LanePilot Warehouse carries no quote credits, no invoice audits and no dispute letters of its own. Those allowances are the ones Section 1 states for the Subscription Tier the Organization holds, and subscribing to LanePilot Warehouse neither adds to them nor takes any of them away.

Dock User seats belong to LanePilot Warehouse and cannot be held without it. Because LanePilot Warehouse does not require a paid freight plan, Dock User seats are available on any Subscription Tier that carries LanePilot Warehouse, including the free plan, at the price stated in Section 3.

LanePilot Warehouse and the Pause tier. LanePilot Warehouse may not be held on the Pause tier, and neither may a Dock User seat. Pause suspends an Organization's paid subscriptions in full, so an Organization on Pause holds no LanePilot Warehouse subscription and no Dock User seats and is billed for neither. Where an Organization subscribed to LanePilot Warehouse elects Pause, its LanePilot Warehouse subscription and its Dock User seats run to the end of the billing period already paid for and end when the Pause period begins, so no part of a term already paid for is cut short. The Organization's warehouse, receiving and inventory records are preserved in read-only form for the Pause period on the same terms as the rest of its data, under Section 21.2 of the Terms. On resubscribing to a Subscription Tier other than Pause, the Organization may subscribe to LanePilot Warehouse again and add Dock User seats again at the prices stated in this Schedule.

4.1 Warehouse features included with every account, at no charge

These features are part of every LanePilot account, including the free plan, and require no LanePilot Warehouse subscription. What they have in common is that they RECORD what happens on your dock and in your building.

• The dock queue and the printable dock sheet.
• The inbound shipment list, lookup by PRO number or purchase order number, and shipment detail and editing.
• Assigning receivers to inbound shipments.
• Receiving check-in from end to end, including capture of overage, shortage, and damage (OS&D), line items, SKU assignment, full receive, undo, and completion, together with the printable receiving sheet.
• Purchase orders from end to end, including creation, editing, status changes, confirmations, archiving and unarchiving, line items, and purchase order number formats.
• Vendors, including vendor notes and vendor contracts.
• The SKU catalog and SKU search.
• Inventory records, including manual quantity edits, pulls, and dispositions.
• Cycle counts, including blind counts and count approval.
• Stock moves from end to end, including creation, printing, in-transit status, deferral, cancellation, line completion, sign-off, verification, and rejection.
• Adjustment approvals.
• Bin locations, including bulk archive and restore.
• Warehouse settings and number formats.

4.2 Warehouse features included with a LanePilot Warehouse subscription

These features require a LanePilot Warehouse subscription at $119 per month. What they have in common is that they put a dollar value on what Section 4.1 recorded, and help you collect it.

• The visual warehouse map, with digital bin locations.
• Routing guides and the Receiving Guide.
• Products, product recipes, and builds, covering assembly and raw-material processing.
• Outbound fulfillment from end to end, including contents-first shipment creation, the printable packing slip, and automatic inventory deduction when a shipment ships.
• Vendor chargeback letters, generated for you to send yourself.
• Vendor scorecards and scorecard share links.
• Vendor lead times.
• Purchase-order-to-invoice reconciliation.
• Bulk CSV imports of purchase orders, SKUs, and inventory.
• Inventory movement history.
• Ledger reconciliation.
• Inventory aging and expiring stock.
• Reorder suggestions, reorder snooze, and reorder alert emails.
• The IRA score.
• Freight cost analytics and inbound KPIs.
• The daily receiving digest email.
• Dock User seats, priced in Section 3.

Documents sent to an Organization's intake address are audited automatically, without a further request, as described in Section 6.4 of the Terms. An audit is one carrier invoice matched to its original quote and consumes one audit from the Organization's monthly allowance. An email carrying five invoice-and-quote pairs is five audits.

An invoice that cannot be matched to its original quote consumes nothing, because without the quote no audit has actually happened. Quote documents received with no carrier invoice are not audited and are not charged, and an audit that fails because a document is unreadable is not charged. A customer can turn automatic auditing off in Settings.

The Founding Discount is a fixed, closed promotion rather than a changeable price. Its terms, including the 10% rate, the limit of 25 redemptions, the rule that it applies to every recurring and usage charge on an Organization's invoice rather than to any single price in this Schedule, and the circumstances in which it ends, are stated in Section 8 of the Terms of Service and are not repeated here.